In neighborhoods where landlords don’t call back and repairs go unanswered, knowledge is power — and IMPACCT Brooklyn’s Community Organizing team makes sure residents have plenty of it.
When residents are ready to organize, IMPACCT Brooklyn helps them establish Tenant Association leadership, develop governance structures, and create the collective voice that landlords and city agencies cannot ignore. Tenants receive hands-on guidance in documenting building conditions, filing complaints, engaging elected officials, and navigating city agencies like HPD and the courts. When a situation demands public attention, IMPACCT Brooklyn helps residents tell their story.
At the heart of the work is the annual Leadership Development Series — a multi-session training for tenants ready to step up in their building and beyond. Five Brooklynites recently completed the program, developing communication and problem-solving skills, learning to navigate city agencies, and connecting with other tenant leaders across the borough. They arrived feeling frustrated and isolated. They left transformed into the neighbors their building residents can turn to.
How IMPACCT Brooklyn Empowers Communities
The work of IMPACCT Brooklyn’s Community Organizing department is not about stepping in and solving problems for people — it is about making sure residents have what they need to solve problems themselves. But the support doesn’t end when the immediate crisis does. IMPACCT Brooklyn Community Organizing continues to walk alongside Tenant Associations — attending meetings, connecting residents to services, and ensuring communities stay informed and engaged long after the first victory.
To learn more about IMPACCT Brooklyn’s tenant organizing services or to get involved, contact Community Organizing at corganizing@impacctbk.org.